www.BooksandCopies.com and Books and Copies is a brand name of PractoMind Solutions LLP. Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their orders and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact the us via contact us link or mail us at firstname.lastname@example.org.
Requests received later than 5 business days of the order will not be entertained. You have to return us the delivered product after raising a cancellation request and once we receive the product at our location we will initiate the refund process.
In case of partial payment products and your are not satisfied with our work even after revisions you are free to cancel the order and we will provide you full refund up to the partial payment amount through your e-wallet only.
No cancellation will be allowed for Books, Office Stationary Note Books, Pends and Pencils, School Stationary products.
In case any client is not completely satisfied with our products or services for partially paid products we can provide a refund to the user e-wallet.
For fully paid orders, If paid by credit card, debit card or bank transfer or any other digital payments methods, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
We provide free shipping as well as paid shipping within India for international delivery locations. No Shipping charges can be refunded back if any.
No refund will be provided for Books, Office Stationary Note Books, Pends and Pencils, School Stationary products. We may at our discretion refund the amount to your wallet and you can use the same for your future purchases.